Wednesday, 30 November 2016

5 Takeaways from Earning Links in 130 Countries

Posted by kerryjones

I was in Peru earlier this year for a digital marketing conference, and I overwhelmingly heard the same frustration: “It's really hard to use outreach to earn links or PR coverage in our country.”

This wasn't for lack of trying. As I continued to hear this sentiment during my visit, I learned there simply weren't a lot of opportunities. For one thing, in Peru, there aren't nearly as many publishers as in more populous countries. Most publishers expected payment for mentioning a brand. Furthermore, journalists did a lot of job-hopping, so maintaining relationships was difficult.

This is a conundrum not limited to Peru. I know many people outside of the US can relate. When you see the Fractl team and others sharing stories about how we earn hundreds of links for a single content piece, you might think it must be nice to do outreach somewhere like the US where online publishers are plentiful and they'll feature great content with no strings attached. While the work my team does isn't easy by any means, I do recognize that there are ample opportunities for earning links and press coverage from American publishers.

What can you do if opportunities are scarce in your country?

One solution is focusing your outreach efforts on publishers in neighboring countries or countries with the same language and a similar culture. During conversations with the Attachmedia team (the company hosting the conference I was at), I learned they had much greater success earning media stories and building links outside of Peru because publishers in surrounding South American countries were more receptive to their email pitches and publishing third-party content.

But you may not need to do any international outreach if you know how to create the type of content that will organically attract attention beyond your borders.

At Fractl, many of our top-performing client campaigns have secured a lot of international links even without us doing much, or any, international outreach. To dig deeper, we recently conducted an analysis of 290 top-performing client content campaigns to determine which content naturally attracted coverage from international publishers (and thus, international links). Altogether, these campaigns were featured by publishers in 130 countries, earning more than 4,000 international media stories.

In this post, I'll share what we found about what causes content to spread around the world.

1. Domestic success was a key factor in driving international placements for Fractl's campaigns.

For years, we've noticed that if content gets enough attention in the US, it will organically begin to receive international press and links. Watch how this happens in the GIF below, which visualizes how one of our campaigns spread globally after reaching critical mass in the US:

Mapping-Viral-Content.gif

Our study confirmed that there's a correlation between earning a high number of links domestically and earning international links.

When we looked at our 50 most successful client campaigns that have earned the highest number of media stories, we discovered that these campaigns also received the most international coverage. Out of the 4,000 international placements we analyzed, 70 percent of them came from these 50 top-performing campaigns.

We also found that content which earned at least 25 international media pickups also earned at least 25 domestic pickups, so there's a minimum one-to-one ratio of international to domestic pickups.

2. Overcome language barriers with visual formats that don't rely on text.

Maps showing a contrast between countries were the visualizations of choice for international publishers.

top-50-by-format.jpg

World maps can be easily understood by global audiences, and make it easy for publishers to find an angle to cover. A client campaign, which looked at how much people eat and drink around the world, included maps highlighting differences between the countries. This was our fourth-highest-performing campaign in terms of international coverage.

calories-map.png It's easy for a writer whose primary language isn't English to look at a shaded map like the one above and pick out the story about his or her country. For example, a Belgian publisher who covered the consumption campaign used a headline that roughly translated to “Belgians eat more calories than Americans”:

belgian-publisher.png

Images were the second most popular visual format, which tells us that a picture may be worth a thousand words in any language. One great example of this is our “Evolution of Miss Universe” campaign, where we created a series of animated and interactive visualizations using photos of Miss Universe winners since 1952:



The simplicity of the visuals made this content accessible to all viewers regardless of the language they spoke. Paired with the international angle, this helped the campaign gain more than 40 pickups from global sites.


As we move down the rankings, formats that relied on more text, such as infographics, were less popular internationally. No doubt this is because international audiences can't connect with content they can't understand.

When creating text-heavy visualizations, consider if someone who speaks a different language can understand it - would it still make sense if you removed all the text?

Pro tip: If your outreach strategy is targeting multiple countries or a country where more than one language is widely spoken, it may be worth the effort to produce text-heavy visuals in multiple languages.

3. Topics that speak to universal human interests performed best internationally.

Our top-performing international campaigns show a clear preference for topics that resonate globally. The six topics that performed best internationally were:


  1. Drugs and alcohol

  2. Health and fitness

  3. Entertainment

  4. Sex and relationships

  5. Travel

  6. Technology

Bear in the mind that these topics are reflective of our client campaigns, so every topic imaginable was not included in this study.

We drilled this down a little more and looked at the specific topics covered in our top 50 campaigns. You'll notice many of the most popular topics would make your grandma blush.

international-data-by-topic.jpg

We know that controversial topics are highly effective in grabbing attention, and the list above confirms that pushing boundaries works on a global scale. (We weren't exactly surprised that a campaign called “Does Size Matter?” resonated internationally.)

But don't look at the chart above and assume that you need to make your content about sex, drugs, and rock and roll if you want to gain international attention. As you can see, even pedestrian fare performed well globally. Consider how you can create content that speaks to basic human interests, like technology, food, and … Instagram.

4. A global angle isn't necessary.

While our top five international campaigns did have a global focus, more than half of our 50 top-performing international campaigns did not have a global angle. This tells us that a geographic angle doesn't determine international success.

Some examples of non-geographic ideas that performed well are:


  • A tool that calculates indirect sexual exposure based on how many partners you've had

  • The types of white lies people commonly tell and hear

  • A face-off between Siri, Cortana, and Google Now performance

  • A sampling of how many bacteria and germs are found in hotel rooms

We also found that US-centric campaigns were, unsurprisingly, less likely to succeed. Only three of our campaigns with America-focused titles received more than 25 international placements. If your content topic does have a geographic angle, make sure to broaden it to have a multi-national or worldwide focus.

Pro tip: Consider how you can add an international twist to content ideas that already performed well domestically. The Miss Universe campaign example I shared above? That came to fruition after we successfully did a similar campaign about Miss America. Similarly, we could likely reboot our “Tolerance in America” campaign to look at racism around the world and expect it to be successful, as this topic already proved popular at home and is certainly relevant worldwide.

5. The elements of share-worthy content hold true internationally.

Over the years, we've seen time and time again that including certain elements in content greatly increases the chance of success. All of our content that achieved international success included some combination of the following:


  • Surprising information

  • An emotionally resonant topic

  • A universally appealing topic

  • Comparison or ranking of multiple places, things, or ideas

  • A geographic angle

  • A pop culture angle

Look back at the content examples I shared in this post, and make note of how many of the characteristics above are present in each one. To increase the likelihood that your content appeals to global audiences, be sure to read this post about the vital role these elements play in creating content that earns a lot of links and social shares.

What has your experience been like using content to attract international press and links? I'd love to hear what's worked for you - leave a comment below!


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7 Tips for Improving Online Sales Using Social Media

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Want to improve your online sales process? Looking for tips to connect with prospects and customers on your social channels? With the right plan, you can enhance people's social media experience and generate more sales. In this article, you'll discover seven tips to improve your ecommerce using social media. #1: Provide Sales Support With Native [...]


This post 7 Tips for Improving Online Sales Using Social Media first appeared on .

- Your Guide to the Social Media Jungle

Reddit's Trump trolls are freaking out-and they're right

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Trump trolls on Reddit want the site's CEO to quit over his response to a bizarre sex scandal called #Pizzagate. Crazily enough, they might be right.


If you haven't heard, #Pizzagate is the hashtag used by trolls spreading the unhinged, bogus claim that Hillary Clinton was involved in a child sex ring running out of a Washington, D.C. pizza parlor. Several employees of that pizza parlor received death threats as a result. It's exactly the sort of steaming pile of trash that Reddit's uniquely positioned to cultivate-it's just surprising it took so long to get here. 


More about Pizzagate, Social Media, Steve Huffman, Reddit, and Spez


Tuesday, 29 November 2016

'Dear Ivanka' Instagram account is a candid call for action to Trump's daughter

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An Instagram account is making a powerful call to Ivanka Trump to discuss her father's controversial behavior.


The account, named dear_ivanka, was started by the Halt Action Group (comprised of curator Alison Gingeras and artist Jonathan Horowitz) to encourage Trump's eldest daughter to acknowledge the president-elect's ugly rhetoric.


By using idealized photographs from Ivanka's own social media accounts, dear_ivanka addresses the businesswoman and former model from the voices of groups her father has marginalized such as survivors of sexual assault, women seeking abortions and American Muslims. Read more...

More about Conversations, Social Media, Instagram, Protests, and Politics


How to Use Twitter Analytics to Improve Your Marketing

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Do you want better results from your Twitter marketing? Interested in using Twitter Analytics to find out what's working? Looking at your Twitter metrics will help you make more informed decisions about your Twitter marketing efforts. In this article, you'll discover how to use Twitter Analytics to improve your marketing. Twitter Analytics Basics To access [...]


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- Your Guide to the Social Media Jungle

The 7 Citation Building Myths Plaguing Local SEO

Posted by JoyHawkins

Previously, I wrote an article unveiling some of the most common myths I see in the Local SEO space. I thought I'd do a follow-up that specifically talked about the myths pertaining to citations that I commonly hear from both small business owners and SEOs alike.

Myth #1: If your citations don't include your suite number, you should stop everything you're doing and fix this ASAP.

Truth: Google doesn't even recognize suite numbers for a whopping majority of Google business listings. Even though you enter a suite number in Google My Business, it doesn't translate into the "Suite #" field in Google MapMaker - it simply gets eliminated. Google also pays more attention to the location (pin) marker of the business when it comes to determining the actual location and less to the actual words people enter in as the address, as there can be multiple ways to name a street address. Google's Possum update recently introduced a filter for search queries that is based on location. We've seen this has to do with the address itself and how close other businesses in the same industry are to your location. Whether or not you have a suite number in Google My Business has nothing to do with it.

Darren Shaw from Whitespark, an expert on everything related to citations, says:

“You often can't control the suite number on your citations. Some sites force the suite number to appear before the address, some after the address, some with a # symbol, some with “Ste,” and others with “Suite.” If minor discrepancies like these in your citations affected your citation consistency or negatively impacted your rankings, then everyone would have a problem.”

In summary, if your citations look great but are missing the suite number, move along. There are most likely more important things you could be spending time on that would actually impact your ranking.

Myth #2: Minor differences in your business name in citations are a big deal.

Truth: Say your business name is "State Farm: Bob Smith," yet one citation lists you as “Bob Smith Insurance” and another as “Bob Smith State Farm.” As Mike Blumenthal states: “Put a little trust in the algorithm.” If Google was incapable of realizing that those 3 names are really the same business (especially when their address & phone number are identical), we'd have a big problem on our hands. There would be so many duplicate listings on Google we wouldn't even begin to be able to keep track. Currently, I only generally see a lot of duplicates if there are major discrepancies in the address and phone number.

Darren Shaw also agrees on this:

“I see this all the time with law firms. Every time a new partner joins the firm or leaves the firm, they change their name. A firm can change from “Fletcher, McDonald, & Jones” to “Fletcher, Jones, & Smith” to “Fletcher Family Law” over the course of 3 years, and as long as the phone number and address stay the same, it will have no negative impact on their rankings. Google triangulates the data it finds on the web by three data points: name, address, and phone number. If two of these are a match, and then the name is a partial match, Google will have no problem associating those citations with the correct listing in GMB.”

Myth #3: NAP cleanup should involve fixing your listings on hundreds of sites.

Truth: SEO companies use this as a scare tactic, and it works very well. They have a small business pay them for citation cleanup. They'll do a scan of your incorrect data and send you a list of hundreds of directories that have your information wrong. This causes you to gasp and panic and instantly realize you must hire them to spend hours cleaning all this up, as it must be causing the ranking of your listing on Google to tank.

Let's dive into an example that I've seen. Local.com is a site that feeds to hundreds of smaller directories on newspaper sites. If you have a listing wrong on Local.com, it might appear that your listing is incorrect on hundreds of directories. For example, these three listings are on different domains, but if you look at the pages they're identical and they all say “Local.com” at the top:

http://directory.hawaiitribune-herald.com/profile?listingid=108895814

http://directory.lufkindailynews.com/profile?listingid=108895814

http://flbiz.oscnewsgazette.com/profile?listingid=108895814

Should this cause you to panic? No. Fixing it on Local.com itself should fix all the hundreds of other places. Even if it didn't, Google hasn't even indexed any of these URLs. (Note: they might index my examples since I just linked to them in this Moz article, so I'm including some screenshots from while I was writing this):

If Google hasn't even indexed the content, it's a good sign that the content doesn't mean much and it's nothing you should stress about. Google would have no incentive or reason to index all these different URLs due to the fact that the content on them is literally the same. Additionally, no one links to them (aside from me in this article, of course).

As Darren Shaw puts it,

“This one really irks me. There are WAY more important things for you to spend your time/money on than trying to fix a listing on a site like scranton.myyellowpageclassifieds.biz. Chances are, any attempt to update this listing would be futile anyway, because small sites like these are basically unmanaged. They're collecting their $200/m in Adsense revenue and don't have any interest in dealing with or responding to any listing update requests. In our Citation Audit and Cleanup service we offer two packages. One covers the top 30 sites + 5 industry/city-specific sites, and the other covers the top 50 sites + 5 industry/city-specific sites. These are sites that are actually important and valuable to local search. Audit and cleanup on sites beyond these is generally a waste of time and money.”

Myth #4: There's no risk in cancelling an automated citation service.

People often wonder what might happen to their NAP issues if they cancel their subscription with a company like Yext or Moz Local. Although these companies don't do anything to intentionally cause old data to come back, there have been some recent interesting findings around what actually happens when you cancel.

Truth: In one case, Phil Rozek did a little case study for a business that had to cancel Moz Local recently. The good news is that although staying with them is generally a good decision, this business didn't seem to have any major issues after cancelling.

Yext claims on their site that they don't do anything to push the old data back that was previously wrong. They explain that when you cancel, “the lock that was put in place to protect the business listing is no longer present. Once this occurs, the business listing is subject to the normal compilation process at the search engine, online directory, mobile app, or social network. In fact, because Yext no longer has this lock in place, Yext has no control over the listing directly at all, and the business listing data will now act as it normally would occur without Yext.”

Nyagoslav Zhekov just recently published a study on cancelling Yext and concluded that most of the listings either disappear or revert back to their previous incorrect state after cancelling. It seems that Yext acts as a sort of cover on top of the listing, and once Yext is cancelled, that cover is removed. So, there does seem to be some risk with cancelling Yext.

In summary, there is definitely a risk when you decide to cancel an ongoing automated service that was previously in place to correct your citations. It's important for people to realize that if they decide to do this, they might want to budget for some manual citation building/cleanup in case any issues arise.

Myth #5: Citation building is the only type of link building strategy you need to succeed at Local SEO.

Many Local SEO companies have the impression that citation building is the only type of backlinking strategy needed for small businesses to rank well in the 3-pack. According to this survey that Bright Local did, 72% of Local SEOs use citation building as a way of building links.

Truth: Local SEO Guide found in their Local Search Ranking Factors study that although citations are important, if that's the only backlinking strategy you're using, you're most likely not going to rank well in competitive markets. They found also found that links are the key competitive differentiator even when it comes to Google My Business Rankings. So if you're in a competitive industry or market and want to dominate the 3-pack, you need to look into additional backlinking strategies over and above citations.

Darren adds more clarity to the survey's results by stating,

“They're saying that citations are still very important, but they are a foundational tactic. You absolutely need a core base of citations to gain trust at Google, and if you don't have them you don't have a chance in hell at ranking, but they are no longer a competitive difference maker. Once you have the core 50 or so citations squared away, building more and more citations probably isn't what your local SEO campaign needs to move the needle further.”

Myth #6: Citations for unrelated industries should be ignored if they share the same phone number.

This was a question that has come up a number of times with our team. If you have a restaurant that once had a phone number but then closes its doors, and a new law firm opens up down the street and gets assigned that phone number, should the lawyer worry about all the listings that exist for the restaurant (since they're in different industries)?

Truth: I reached out to Nyagoslav Zhekov, the Director of Local Search at Whitespark, to get the truth on this one. His response was:

“As Google tries to mimic real-life experiences, sooner or later this negative experience will result in some sort of algorithmic downgrading of the information by Google. If Google manages to figure out that a lot of customers look for and call a phone number that they think belongs to another business, it is logical that it will result in negative user experience. Thus, Google will assign a lower trust score to a Google Maps business record that offers information that does not clearly and unquestionably belong to the business for which the record is. Keeping in mind that the phone number is, by design and by default, the most unique and the most standardized information for a business (everything else is less standardize-able than the phone number), this is, as far as I am concerned, the most important information bit and the most significant identifier Google uses when determining how trustworthy particular information for a business is.”

He also pointed out that users finding the phone number for the restaurant and calling it continually would be a negative experience for both the customer and the law firm (who would have to continually confirm they're not a restaurant) so there would be added benefit in getting these listings for the restaurant marked closed or removed.

Since Darren Shaw gave me so much input for this article, he also wanted to add a seventh myth that he comes across regularly:

Myth #7: Google My Business is a citation.

“This one is maybe more of a mis-labelling problem than a myth, but your listing at Google isn't really a citation. At Whitespark we refer to Google, Bing, and Apple Maps as 'Core Search Engines' (yes, Yahoo has been demoted to just a citation). The word 'citation' comes from the concept of 'citing' your sources in an academic paper. Using this conceptual framework, you can think of your Google listing as the academic paper, and all of your listings out on the web as the sources that cite the business. Your Google listing is like the queen bee and all the citations out there are the workers contributing to keep the queen bee alive and healthy.”

Hopefully that lays some of the fears and myths around citations to rest. If you have questions or ideas of other myths on this topic, we'd love to hear about it in the comments!


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Monday, 28 November 2016

Phew, Hillary Clinton and Snoop Dogg are finally following each other on Twitter

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Since Hillary Clinton lost the presidential election she has gone for a relaxing hike in the woods, browsed a bookstore and stopped by the grocery store to stock up on cheese.


But perhaps her most amazing move since Election Day took place recently, when she made the decision to follow her loyal fan, Snoop Dogg, on Twitter.



Snoop, the rapper and avid Clinton supporter, has not been shy about his political preferences. In fact, he was so upset by the results of the election that he asked his buddy Drake to help him flee the country and start a new life in Canada. Read more...

More about 2016 Election, Conversations, Hillary Clinton, Snoop Dogg, and Twitter


How to Set Up Google Analytics Goals for Facebook Ads

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Do you use Facebook ads? Not sure you trust Facebook's metrics? Setting up Google Analytics goals lets you track the traffic and conversions from specific ads on Facebook. In this article, you'll discover how to use Google Analytics goals to measure conversions from your Facebook ads. What Is a Google Analytics Goal? Google Analytics is [...]


This post How to Set Up Google Analytics Goals for Facebook Ads first appeared on .

- Your Guide to the Social Media Jungle

Sunday, 27 November 2016

Drone footage shows recent clashes at #NoDAPL protest in Standing Rock

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New drone footage shot over the Thanksgiving holiday shows the continued clashes between protesters and police at Standing Rock.


Protesters comprised of Native Americans, environmentalists and their supporters have set up camp for the past few months in an effort to shut down the construction of a Dakota Access oil pipeline near Standing Rock Sioux Tribe lands.


There have been several incidents of fairly violent confrontation between protesters and law enforcement officials, and allegations of police brutality continue to spread.


Drones have become a way to document the protest, deemed #NoDAPL. Read more...

More about Protests, Us, Drones, Standing Rock, and Dapl